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Counter Assistant

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Job Description

Job Title: Counter Assistant

Reporting To: Office Manager

Location: Roall Ln, Kellington, DN14 0NY.

Hours: Monday to Friday, 8am-5pm and 1 weekend out of 6.

Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, and US. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.

Key Activities:

  • Registering a high level of customers on auction day.
  • Provide a high level of customer service to both buyers and sellers.
  • Managing cash and card payments.
  • Preparing driver pass out paperwork.
  • Assist with Auction Credit Control.
  • Oversee all administration associated with the running of an auction as well as performing other routine administrative tasks.

The Person:

You will be the first point of contact for all visitors to the busy auction site. You must have experience working in a fast-paced, high pressure office environment. This is a not a typical office job; no two days will be the same.

You will…

  • Be highly organised and conscientious and keen to deliver a high level of Customer Service.
  • Self-motivated with good attention to detail.
  • Reliable with desire to exceed expectations.
  • Have excellent interpersonal skills with ability to develop long-term relationships with new and existing customers.

The Requirements

Essential Criteria:

  • Minimum 1 year administration experience in a busy office environment.
  • Minimum of 5 GCSE's A-C grade or equivalent including English and Maths.
  • Good level of data entry with proficiency in Outlook, Word, and Excel.
  • Flexibility and willingness to work extra hours during busy auction periods.
  • Legal right to work in the UK with a valid Passport.
  • Fluent in written and spoken English.
  • Highly organised and conscientious and keen to deliver a high level of Customer Service.
  • Self-motivated with good attention to detail.

Desirable Criteria:

  • Second language.
  • Previous auction experience.

Euro Auctions are an Equal Opportunities Employer.

Euro Auctions thank all applicants in advance, however, only those shortlisted will be contacted.

Need help? Our auction experts are ready to help you

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