Senior IT Infrastructure Support - Dromore - Permanent - Full Time

Job Description

Euro Auctions IT Department

Based at its headquarters in Dromore, Co. Tyrone; the IT Department provides support for the global Euro Auctions & Yoder and Frey teams and their customers. Although based at headquarters IT staff also travel to Euro Auctions sites around the world to provide IT support for the auctions.


In this role, the Senior IT Infrastructure Support will be the primary resource for internal and external inquiries whether routine day to day problems or complex systems faults. The ideal candidate will have experience in server, network & security operational systems support and will possess outstanding problem solving and analytical skills.

The Job

  • Provide on-going support to the Group IT Manager in co-ordination and review of IT Global operations, including strategic input & all relevant controls of the IT Department
  • Project Lead for all technical infrastructure projects and provide relevant server & cloud solutions
  • Technical and operational support for VMware Hosting platform across 8 worldwide sites
  • Technical and operational support for Windows 2016/2019 Servers including Domain Controllers, 365, WSUS, SQL, CRM, Sharepoint, Ericom, Altaro and IIS
  • Firewall & Site-to-site VPN set-up and configuration of Internet & wireless technologies and management of security controls across the LAN/WAN including AV
  • Proactive development of the network and recommend improved automated failover solutions/upgrades where applicable
  • Operational support for DR Backup, Replication & Recovery
  • PC Support for Windows 10, Linux
  • Technical & operational support of company hardware e.g. printers, scanners, PCs, Projectors, Laptops, Mobile Devices, Audio/Visual and Wi-Fi
  • Operational support of non-Microsoft and web-based applications
  • Management and development of all company VOIP based telecommunications
  • Operational Auction support
  • Management of End User and customer service support desk


The Requirements

  • 3rd Level Degree or equivalent in relevant discipline
  • Minimum of 3 years' experience in a similar role 
  • VMware ESX 6.5 and SAN/NAS Management
  • Cloud & Security Operations
  • Proficiency and experience in Windows Server 2012/2016/2019 & Outlook365
  • TCP/IP Networks (DNS, DHCP, Subnets, GP, AD)
  • Altaro Backup Solutions
  • Cyber Security including Firewall/VPN
  • MCSE/CCNA Certified


Personal Requirements

  • Highly organised with strong customer service skills
  • Trouble shooter with excellent problem-solving skills
  • Good interpersonal skills -Strong written and oral communication skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to communicate ideas to technical and non-technical audiences
  • Highly self-motivated and directed with the ability to work to tight deadlines
  • Keen attention to detail
  • Experience working in a team-oriented, collaborative environment
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals
  • Flexible with ability to work extra hours at short notice during busy auction periods
  • Some international travel may be required


If you think you have what it takes to make it at Euro Auctions please upload your CV, in English, via the link above. Apply early as this posting will close as soon as a competitive candidate pool is identified.

Euro Auctions will offer a competitive salary for the right candidate.

Additional Information:

Hours: Full Time
Type: Permanent
Job Location: Dromore, Co.Tyrone

If you think you have what it takes to make it at Euro Auctions please email a CV to [email protected]

Euro Auctions thank all applicants in advance; however, only those selected for an interview will be contacted.

Euro Auctions is an Equal Opportunities Employer.

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